Shipping Policy + FAQ

Dear Customer,

GENERAL SHIPPING

• We are able to ship anywhere within the United States.
• Orders ship as soon as quality control passes.
• Some items within your order may ship separately. You will never be charged more for shipping and handling than what appears at checkout.
• We do provide shipping time estimations for all of our products. We will work to get your order to you as quickly as possible, but please note that our shipping lead times are all estimations and we cannot guarantee an order to arrive by a specific time. We encourage you to ship all items to a permanent address in order to ensure a successful delivery.

WHEN WILL MY ORDER ARRIVE?

• Standard Shipping can take 3-9 business days (or sooner) to be delivered after tracking has been updated.
• We do the best to ensure your delivery arrives on time, however delivery dates are not guaranteed and there may be a number of unforeseen reasons why your items will arrive after the estimated arrival date.

TRACKING

An email with tracking information will be sent to you once your order has shipped. If not, email me for your tracking number!

SHIPPING MULTIPLE ORDERS

Multiple orders placed on the same day can be combined, but may or may not ship separately.

SHIPPING TO MULTIPLE LOCATIONS

Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, please place a separate order for each shipping address.

CUSTOMER SERVICE HOURS

Our customer service team is available Daily from the hours of 12pm – 8pm EST. If you submit a contact form over the weekend, our customer service team will contact you as soon as possible.

Signed, Sugga Momma